Holland America Line Cruise Consultant (Work From Home) in MUST RESIDE IN THE STATES OF WASHINGTON, Oregon

Cruise Consultant (Work From Home)

Washington, Oregon, Colorado, or Nevada

We are committed to our mission: Through excellence, we create once-in-a-lifetime experiences, every time.

Holland America Line's mission guides our business to deliver once-in-a-lifetime experiences for our guests, care for our employees, remain stewards of the environment and operate in partnership with the people and organizations in the communities in which we do business. Our office is located in the beautiful city of Seattle, on the Elliott Bay waterfront just a short distance from downtown. Our Corporate Team supports a fleet of 14 modern classic ships offers more than 500 sailings a year visiting all seven continents.

Job Details

To promote and sell cruise vacation packages to a portfolio of guests. Manage a database of guests and consumers who have expressed interest in Holland America Line's cruise packages. This is a salary PLUS commission outbound telephone sales position.


  • Contact guests and clients through outbound calling efforts.

  • Apply professional sales techniques in the promotion and sale of cruises and land packages.

  • Build personal clientele base and brand loyalty.

  • Provide superior customer service to all guests.

  • Meet monthly and annual departmental revenue and call volume standards.


  • Must be highly motivated sales professional with experience in developing new business.

  • Must reside in the states of Washington, Oregon, Colorado, or Nevada, and also have a dedicated, quiet work space in residence

  • Travel agency sales or equivalent external sales experience preferred

  • Internal candidates must have minimum 1 year experience as a Holland America Line reservations agent with supervisory recommendation.

  • Computer proficiency with Microsoft Office; Word, Excel, Outlook

  • Detailed orientated, with ability to work independentlyStrong verbal and written communication skills

  • Ability to achieve personal goals and support departmental objectives

  • Able to work flexible hours, including weekends.


  • Time off benefits - 8 paid holidays, paid vacation and paid sick time

  • Travel – Generous Cruise and Travel Privileges for you and your family

  • Health - Complete benefit plans including medical, dental, vision and flexible spending accounts

  • Wellness - Health and wellness programs include discounted health benefits and memberships

  • Tuition Reimbursement - Up to 80% with a maximum of $2000 per fiscal year

  • 401(k) - Company match of 33% on employees first 6% contribution with 100% vesting after 4 years of service

  • Profit Sharing Plan - Eligible after 1 year of service

  • Employee Stock Purchase Plan – Discount on Carnival Corporation stock

  • Training - In-house Discover University courses on professional development

  • Rewards & Incentives - Employee Recognition and Reward Programs; rideshare, financial commuter incentives; special employee discounts for local venues, banking services and retail stores

Next Steps…

For more than 140 years, Holland America Line has been a recognized leader in cruising, taking our guests to exotic destinations around the world. Apply today and set sail on an exciting new career course! Our application process is quick and easy, be sure to login to our Talent Center and create a profile and then apply directly to your specific job.Holland America Line is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.