Holland America Line Director, Software Development and Web Applications in SEATTLE, Washington

Director, Software Development and Web Applications

Seattle, WA

We welcome your interest in joining the Holland America Group - a division of Carnival Corp. The Holland America Group includes Holland America Line and Seabourn (both headquartered in Seattle, Washington), Princess Cruise Lines (headquartered in Santa Clarita, California), and P&O Australia (headquartered in Sydney). The Holland America Group operates a combined total of 41 cruise ships with over 50,000 employees worldwide. This position will be located in our Seattle offices.

Job Details

Oversee the strategic and tactical development initiatives related to the creation, delivery and support of internally and externally facing booking and post-cruise ecommerce web applications, distributed enterprise systems and applications and other technology tools and frameworks required by the business to meet its key goals.


  • Create and maintain an overall technology development and delivery strategy for the organization as related to HollandAmerica.com and any externally and internally facing web based/distributed systems.

  • Ensure reliable integration with the POLAR reservations system and related subsidiary systems.

  • Manage all activities related to technical planning, development, delivery, implementation and support of critical web based and distributed enterprise business systems including HollandAmerica.com. Act as a leader and Project Manager for Software Engineering/Development and related QA teams as well as any contracted or outsourced resources engaged for the delivery of the company’s technology offerings.

  • Develop and support other company applications including Marine Hotel Purchasing, Itinerary Planning, Shore Excursion, Vieuws (shore-side intranet), E-Fleet (the seagoing intranet) and other applications as assigned.

  • Develop and deliver architecture and systems that provide and ensure sufficient scalability, reliability and 99.5% availability. Establish computer system software requirements and software development methodology to ensure business continuity and performance objectives are met.

  • Establish, test and maintain a performance based development framework, quality and performance metrics and stability/scalability plans for all critical IS Applications for the Company.

  • Develop and implement an outsourced/variable cost resourcing model.


  • Degree in BA/IS or equivalent material industry experience

  • 10 years of experience in web applications and systems with 5 years leading and managing a software development team in a large corporate environment

  • Prior experience in successfully developing and releasing global scale web-based ecommerce/e-business systems

  • Prior successful experience in working with disparate teams to create and drive software development requirements

  • Prior experience in planning, hardware and systems software selection and the ability to receive and communicate requirements to Executive Management

  • Well versed in current distributed systems architecture and development best practices, tools and technologies


  • Flexible Work Schedule! – 9/80 alternative workweek schedule option providing each employee with one (1) weekday off every two weeks.

  • Time off benefits – 8 paid holidays, paid vacation and paid sick time

  • Travel – Generous Cruise and Travel Privileges for you and your family

  • Health – Complete benefit plans including medical, dental, vision and flexible spending accounts

  • Wellness – Health and wellness programs include discounted health benefits and memberships

  • Tuition Reimbursement – Up to 80% with a maximum of $3000 per fiscal year

  • 401(k) – Company match of 33% on employees first 6% contribution with 100% vesting after 4 years of service

  • Profit Sharing Plan – Eligible after 1 year of service

  • Employee Stock Purchase Plan – Discount on Carnival Corporation stock

  • Training – In-house Discover University courses on professional development

  • Rewards & Incentives – Employee Recognition and Reward Programs; rideshare, financial commuter incentives; special employee discounts for local venues, banking services and retail stores

Next Steps…

For more than 140 years, Holland America Line has been a recognized leader in cruising, taking our guests to exotic destinations around the world. Apply today and set sail on an exciting new career course! Our application process is quick and easy, be sure to login to our Talent Center and create a profile and then apply directly to your specific job. Holland America Line is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.